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Embracing AI: Transforming Social Housing with Caseload Manager
In recent times, Artificial Intelligence (AI) has become an integral part of our daily lives,...
Housing 2023: Unveiling The Power Of Data And Insights
This summer, we had the pleasure of exhibiting and speaking at Housing 2023 – one of the largest...
How Voicescape Helped Newcastle City Council Boost Their Council Tax Collection
The cost-of-living crisis has prompted the revenues and benefits departments of local authorities...
Embracing the Journey to Net Zero: Our Giant Leap Towards Carbon Neutrality
We are thrilled to share an exciting milestone in our journey towards a sustainable future with our...
Revolutionising Income Collection: Disrupting Traditional Methods
In June, we drove down to London for a live event focussing on the multi-award-winning Voicescape...
Understanding the Challenges: A Survey on Rent Arrears Management
In this blog, we present insights from an online Voice of the Customer survey conducted by ...
Reflecting On The Last 12 Months At Voicescape
Our 2022/23 financial year has officially come to an end, and what a year it has been. As we...
3 Reasons Social Housing Landlords Are Switching To Caseload Manager In 2023
Recently, we hosted a webinar to showcase why social landlords are switching to Voicescape Caseload...
Harnessing the Power of the Human Voice
Today, we have more communication tools available to us than ever before. From letters to emails to...
Voicescape Wins Big at the 2023 Housing Digital Innovation Awards
We're thrilled to announce that Voicescape was recognised with two prestigious awards at the recent...
The Voicescape 2023 Net Promoter Score is in...
We just ran our Net Promoter Score (NPS) satisfaction survey for 2022, and Voicescape is considered...
The Results Are In… 2023 Will Be Challenging For Income Officers
In January 2023, Voicescape hosted the North Wales Rent Group Officer Resilience Event at Conwy...