NEW E-BOOK: When Automation Meets Behavioural Science
As a social housing professional, you’ll know that the sector is no stranger to retention issues – but the worst could be yet to come. Discover the transformative power of automation and behavioural science in streamlining inefficient manual..
E-Book: A State of Emergency: Tackling the Unprecedented Cost of Living Crisis
There is a lot to think about as a local governmentrevenues and benefits leaderin the best of times, but having to navigate the challenges of the current cost of living crisis you need to be able to make sound..
E-Book: A New Future For Social Housing Income Collection
How AI, automation and a risk-based approach can revolutionise arrears caseload management...
Case Study: Voicescape Caseload Manager; 5 Key Takeaways From Thirteen Group
In 2021, long-standing Voicescape client Thirteen Group was faced with achallenge: to free up their housing services coordinators’ time to better managedebt recovery amidst both the pandemic and the emerging cost of living..
The Future of Council Tax Collections in a Post-Pandemic World
This whitepaper offers innovation and solutions to the problems that the public sector is facing – and those working in Revenues & Benefits in particular.
Reaction, Recovery, Resilience - How the pandemic response has impacted the social housing sector
Discover how to engage tenants during – and after – COVID-19
Thought Leadership Guide: Arrears Arrangements - How To Approach Them In A Post-COVID World
Want to know how social housing providers should be approaching tenant arrears in a post-Covid world?
Whitepaper: The Connected Tenancy - Putting customer satisfaction at the heart of sustainable tenancies
Want to know the relationship between customer satisfaction and the sustainability of tenancies?
How Voicescape Wellbeing Can Improve Tenant Wellbeing
As a social housing landlord with sheltered accommodation, it’s your job to support the residents who need it most…
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