Are You Prepared For The New Tenant Satisfaction Measures?
The long-awaited tenant satisfaction measures (TSMs) have been finalised, and social housing...
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Are You Prepared For The New Tenant Satisfaction Measures?
The long-awaited tenant satisfaction measures (TSMs) have been finalised, and social housing...
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Are You Prepared For The New Rent Cap?
*This article was amended following the Autumn Statement.
The Power of the Resident Voice
Research Project: Learning the impact of customer experience and satisfaction on service demand...
IRRV 2022: The Modern Council Tax Collection Methodology
In October 2022, we exhibited at the IRRV Annual Conference and Exhibition at the Telford...
What does innovation and engagement look like in 2023? Time to ask the audience…
Last week we welcomed over 40 customers and partners to our inaugural customer conference. It was...
A Guide To Cost Of Living Payments: Are You Eligible?
The recently appointed Prime Minister, Liz Truss, has introduced a government price cap on the UK...
Housing 2022: The Future Of Revenue Collection
Voicescape Chief Revenue Officer, Bill Williams, hosted an insightful panel discussion on the...
Automatically Schedule Optimised Safety Visits With Fast Lean Smart And Voicescape
If you work in a social housing association, you’ll understand the difficulty of booking annual...
We're attending the IRRV Spring Conference!
We’re very excited to be attending the upcoming IRRV Spring Conference & Exhibition on the 17th May...
Caseload Manager Launch Webinar: Our Key Takeaways
On January 26th, we hosted a live webinar discussing the use of Artificial Intelligence and Machine...
We won 'Best Tech Partner of the Year' at the Housing Digital Awards!
Voicescape has picked up an award at the prestigious Housing Digital Awards being named ‘Best...
Tenant Satisfaction Measures: Change Is Coming, Are You Prepared?
On 9th December 2021, the Regulator of Social Housing unveiled 22 Tenant Satisfaction Measures...