Voicescape is pleased to have published its latest Thought Leadership Guide: Arrears Arrangements - How To Approach Them In A Post-COVID World
The Guide, written by Voicescape's behavioural insights lead, Chris Walker, and aimed at housing directors, heads of housing and income team leadership, provides a unique and critical perspective on how social landlords can start to apply the learnings of behavioural science within their organisation, specifically to the management of arrears arrangements.
