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    Voicescape recognises that its business activities impact the environment in a number of ways, primarily through:

    • Our use of energy and heating fuel in the offices we occupy, and the creation and transport of waste from those offices
    • Use of energy for Cloud provision of our services
    • Business & staff travel
    • The computer and office equipment we use

    We are committed to minimising that impact through continuous improvement in environmental performance, and we encourage our customers, suppliers, and stakeholders to do the same.


    This environmental policy sets out our commitments to reduce our environmental impact. It applies to:

    • All Voicescape employees and sub-contractors who undertake work on our behalf
    • The goods and services we procure
    • Our direct operations and the services we provide to our customers.
     

    Our Journey to Net Zero

    At Voicescape, we have a whole programme of initiatives to help us achieve and maintain Net Zero. Check out some pics below of the team planting a Giant Sequoia tree in Wales which is one element of Voicescape's wider Net Zero programme, read all about it here!

    The team

    The journey

    The planting

    The tree!

    Voicescape MD, Gary Haynes, sits down with Founder of The Great Reserve, Henry Emson to talk about our day planting the Giant Sequoia Sapling!

     

    Our environmental business objective is to continue to be carbon neutral. We have been net zero on emissions since FY20/21.

     

    Our commitments

    We are committed to protecting the environment & reducing our environmental impact. We will ensure as a minimum that we:

    • Meet all legal and contractual requirements
    • Minimise pollution
    • Consider environmental impact in business decision making, across scopes 1,2 and 3
    • Encourage our staff to act in an environmentally responsible manner
    • Encourage feedback from staff to drive improvements and feed these into this policy
    • Assign appropriate resource to implement, monitor and continuously improve this policy
    • Encourage our suppliers to support our environmental commitments
    • Continually monitor our environmental performance against objectives and report on that to interested parties

    Specifically, we commit to:

    • Minimise energy consumption across our business through staff awareness and improved controls
    • Minimise business miles travelled through encouragement of hybrid working & teleconferencing
    • Promote greener travel options
    • Reduce paper consumption and office waste through improved staff awareness
    • Reduce paper consumption and office waste through improved staff awareness
    • Where possible engage suppliers with carbon neutral commitments, particularly with respect to Cloud services.

    Voicescape is committed to communicating our environmental objectives and performance to our employees, customers, suppliers, and wider stakeholders. This policy will be shared on our website and in our office and will form part of our Employee Handbook and induction process for all new staff.

    This policy will be reviewed by our Executive Team at least annually as part of our strategic business planning process. It is endorsed annually by our MD.

    Signed: Gary Haynes, MD

    Document Version: 1.2
    Issue Date: 31st July 2023